The HR technology market has no shortage of products, broad platforms, and niche tools that solve specific workplace challenges. Check out these five common types of workforce management software to include in your HR tech stack.
Applicant Tracking Systems
An applicant tracking system (ATS) is software used by HR and talent acquisition staff to filter job applications. Recruiters are the primary users, commonly using the system to post job openings and collect and store applicant information.
The modern ATS is more advanced in its ability to automate administrative tasks and support high-level decision-making. Some ATS offerings can schedule interviews and contact applicants directly. Such software can screen resumes to identify keywords related to the open position and rank candidates based on their relevance.
Time-Tracking, Payroll, and Benefits Software
Workforce management systems can help your HR team keep track of employee time and attendance, as well as manage payroll and benefits. These are some of the most basic features found in a standard HR information system (HRIS).
Time-tracking software helps you calculate employee hours, schedule shifts, and track time-off requests. Payroll and benefits software automates payroll processing, calculates taxes, and manages employee benefits.
Most HR teams use these features transactionally to manage day-to-day operations and reduce compliance risks, but they can add strategic value, too. Data generated by your time-tracking software helps you with staffing decisions, for example, while benefits utilization provides a window into what employees need most from you.
Performance Management Systems
Performance management systems help you track employee performance and goal progression, but that’s not all. A good performance management system facilitates ongoing conversations between employees and managers, surfaces training and development needs, and provides data for succession planning.
With the right prompts at the right points in the employee journey, you can encourage a culture of feedback and trust. A performance management workflow tool allows you to automate conversation prompts based on task achievement, for example. These prompts nudge managers to check in with employees during or immediately after completing a task.
Learning Management Systems
A learning management system (LMS) is a software application that helps your HR and learning and development teams plan, deliver, and track employee training. Your LMS can help you brainstorm, create, and analyze training and courses — all in one place.
An LMS saves time and money by automating content delivery. When integrated with your performance management system, you can automate course suggestions based on an employee’s past performance and interests.
Employee Experience Software
People-first management is an emerging trend that requires employers to curate a positive workplace experience. Employee experience software helps you improve employees’ daily lives by fostering communication, connecting colleagues across the business, and driving purpose.
Employee experience solutions come with a focus on engagement, employee satisfaction, and retention. They may include features such as social networking and collaboration tools. You might use employee experience software to promote healthy lifestyles, for example, by nudging employees to participate in your well-being program.
Good employee experience software lets you generate and distribute engagement surveys, too. Most solutions also offer analytics capabilities, allowing your team to track employee engagement and performance data in real time.