Enboard.Me Pty Ltd (ACN 606 680 602), together with its related bodies corporate Enboarder Ltd in the United Kingdom and Enboarder LLC in the United States, (collectively, Enboarder, we, us our) respect the importance of protecting your privacy.
Enboarder offers our employer clients an onboarding and engagement platform available through its website and accessible on any device. Using our platform, our employer clients build customised workflows on their own to create engaging experiences with their employees.
“Personal information” or “personal data” is any information about you, from which you can be identified. Our Processing of your personal information will depend on our relationship with you, the circumstances of collection and the types of products and services you request from us. We may collect additional personal information from you from time to time.
We may collect personal information in the following circumstances:
Through your use of our services – When you register an account with us, access and use our services, contact our support team, make an enquiry, respond to our surveys or provide feedback or comments or otherwise interact with us or provide your personal information to us. Personal information may include your name, address, email address, telephone number and employment related information. If you are any employee of our employer client, personal information we collect about you will depend on the workflows created by your employer.
Sensitive information – We generally do not collect sensitive information about you, unless you provide it to us voluntarily. For example, you may provide sensitive information such as racial or ethnic origin, sexual orientation, health information or religious or philosophical beliefs in a workflow that your employer has created. You consent to us collecting sensitive information which you provide to us voluntarily. If we need to collect any sensitive information for a specific purpose, we will ask for your consent.
Employment – If you are an Enboarder employee or a prospective employee of Enboarder, we may collect personal information directly from you or indirectly from recruitment agencies, your referees or past employers as part of the recruitment process and human resources management. This may include name, address, phone number, employment history and experience and other employment related information. If you are an employee, we may also collect sensitive information about you and you consent to us collecting this information. This may include health information or racial or ethnic origin.
You don’t have to give us all the information we request. You may engage with us anonymously or using a pseudonym if it is feasible to do so. For example, if you wish to give feedback without requiring a response from us, you won’t need to provide a full name or email address. However, if you do not provide us with some or all of the personal information required, we may not be able to provide you with the products and services or information you request, to the requested standard or at all, and you may also miss out on receiving valuable information about us and our products and services.
We collect general information from your device when you use our website and services. This might include your geo-location, IP address, device identifier, the browser and operating system you are using, and details of website that IP address has come from, the pages accessed on our website and the next website visited.
Cookies are small data files placed on your computer that allows our website to “remember you” when you return to our website. The types of cookies that we use are classified, depending on their function and intended purpose, such as: necessary cookies, performance cookies, functional or preference cookies, and cookies for marketing purposes.
We may Process your personal information so that we can perform our functions and activities such as to provide our onboarding services and to evaluate and improve our website and services. We will not use or disclose sensitive information without your consent.
We may Process your personal information for the following purposes:
We must be able to identify the legal basis on which we Process your information. These are if Processing is:
If you are our client, we may, from time to time, send direct marketing communications to you about our activities and services and other material that we consider you would find interesting or useful. If you do not wish to receive such direct marketing communications, you can always opt out. If you are receiving email communications from us, there will be a mechanism to opt out contained in each of those emails. To stop receiving other communications from us, you can contact us via any of the channels listed below.
If you choose to opt out of all direct marketing communications, please note that Enboarder may still contact you and your employees for other reasonable purposes, including information that Enboarder is legally required to send, notifications of changes to Enboarder services or policies and information regarding the use, rights, benefits or obligations of users of our services.
We may disclose personal information in accordance with the applicable law and for the purposes described above, including:
We may also disclose personal information to third parties such as our contractors, suppliers, agents and service providers who help us deliver, administer and support our functions and activities, including:
Some of the third parties we disclose your personal information to may be based or have servers located overseas in various countries, including USA. Before we disclose your information to our overseas recipients, we will take all reasonable steps to ensure that your information is only Processed for authorised purposes and adequately protected using the appropriate technical, organisational, contractual or other lawful means. You consent to us disclosing your personal information to overseas recipients on this basis.
Enboarder is based in Australia, the USA and the UK and your information is stored in servers located in Australia, the USA and Germany respectively. Please be aware that as Australia is where our central operations are located, any information you provide us, may be transferred from your country of origin to Australia. Your decision to provide such information to us or allow us to collect such information constitutes your consent to this information transfer.
Enboarder takes the security of your personal information seriously and we implement a range of physical, administrative, personnel and technical measures to safeguard your information from misuse, interference and loss, as well as unauthorised access, modification or disclosure, including electronic and physical access restrictions to files containing personal information and ensuring encryption of personal information sent and received.
Your personal information will be retained for as long is reasonably necessary for the purposes listed above or as required by applicable law. If we no longer need your personal information, we will ensure that it is either destroyed or de-identified. We may keep the de-identified form of your personal information for statistical purposes without time limits, to the extent permitted by law.
We will take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date, and we will try to confirm your details through our communications with you and promptly add updated or new personal information to existing records when we are advised. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage all users to regularly review and update their personal information. If any of your details change, please notify us as soon as you can or log into your online profile to update it. If you believe we are holding information about you that is inaccurate, incomplete, irrelevant or misleading, you can ask us to correct it, or delete it altogether.
If you would like to access personal information that we hold about you, or ask us to update, correct or delete it, you can do so by contacting us in writing via the contact details set out below and verifying your identity. We will do our best to respond to your request within 30 days. We will only refuse access in exceptional circumstances, and if this is the case, we will advise you of our reasons for doing so. We may charge a fee for searching for, and providing access to, your information on a per request basis.
Under the applicable data protection law, residents of the European Economic Area and the UK have additional rights.
In accordance with applicable data protection law:
If you wish to exercise any of your rights, you can do so by contacting us in writing and verifying your identity. We will do our best to respond to your request within 30 days.
We will only refuse your request in exceptional circumstances and in accordance with the applicable law, and if this is the case, we will advise you of our reasons for doing so.
In some countries, we may charge a fee for searching for, and providing you with details of the information we hold about you.
We take your complaints seriously and we will attempt to resolve any issues quickly and fairly. If you think that an act or practice of Enboarder has interfered with your privacy in relation to your personal information, you can contact us using the details below. Please include your name, email address, telephone number and clearly describe your complaint.
If we cannot resolve your complaint to a satisfactory standard, you are entitled to lodge your complaint:
Enboard.Me Pty Ltd
Level 4, 74 York Street
Sydney NSW 2000
38 Dale Road
Purley CR8 2EE England
251 Little Falls Drive
New Castle County