A workflow management system can transform your daily workflows to improve the work experience for everyone. Here are some of the ways these systems can help.
Standardize Your Processes
When workflows are automated, you gain more control over how they’re carried out. Instead of having five hiring managers create a job requisition in five different ways, you can create a workflow template guiding them through a repeatable process.
Creating a standard workflow makes it easier to develop and refine your processes. It also reduces the chance of users going rogue. Since you have more control over the workflow and can set conditions for triggering the following steps, you can make sure all the to-dos, documents, and signatures are in place before moving on to the next steps.
Consistent task flows also produce better outcomes for the business. For example, there are a lot of steps to sending a customer-facing email: ideation, writing, inputting into your email campaign software, and so on. Missing any of these steps jeopardizes the quality of the final product. Standardizing the workflow through a workflow management system can help you make sure that every step is followed and in the right order
Save Time and Money
Eliminating repeat work cuts back on wasted time and frees employees up to drive more value in their jobs. Automating workflows conserves resources your team can devote to more important tasks.
Workflow management software can help people become more productive, too. Take employee onboarding, for example: Helping new hires ramp up into their new roles takes time, but workflow management software can make a big difference in their learning curve. The software can automate the compliance process that’s traditionally dominated onboarding, empowering managers to get employees up to speed faster.
Provide a Line of Sight Into Improving Workflows
Sometimes, you don’t know where to improve something until you see it in black and white. That’s one of the advantages of using a workflow management system: You can see your workflows laid out, giving you visibility into how they could be more efficient. A workflow tool with drag-and-drop capabilities allows you to play with the order of operations until you find the best one.
And when managers can modify the templates you provide, they can improve the workflows within their own teams.
Drive Engagement in Your People Programs
Our research into HR in the Age of Overwhelm has revealed that HR professionals are struggling to engage people in critical HR programs. More than half (65%) of respondents to the survey said that HR initiatives haven’t changed their behavior over the past 12 months, and 36% say they haven’t made the most of L&D programming available to them.
The primary reasons for this lack of participation? They come down to poorly timed communication, connection, and engagement. Workflow software can help fill those gaps by delivering the right communication to the right people at the right time to create an impact. If an employee receives not only a reminder to complete a task, but steps and resources for making it easier, they’re much more likely to actually do it.