19 Eye-Opening Employee Experience (EX) Statistics

Posted in Employee Experience

How important is Employee Experience for organizations?

What is the current progress on Employee Experience?

  • 59% of executives say their companies are not ready or only somewhat ready to address EX [source: 2017 Deloitte Global Human Capital Trends]
  • The lack of progress on either employee engagement or the wider EX is having global repercussions: only 62 percent of US employees count themselves as engaged. In Australia, the percentage of engaged employees drops to 56 percent. In Hong Kong, the number is 42% [source: Qualtrics US Employee Pulse]
person leaning back in a chair with a book over their face

What benefits does great Employee Experience deliver?

Work performance

  • For the top 25% of employees in terms of EX, 96% also report high levels of work performance [source: IBM: The Employee Experience Index]
  • When compared to business units in the bottom quartile of engagement, those in the top quartile realize greater productivity by 17%, lower absenteeism by 41%, and higher profitability by 21% [source: Gallup: State of the American Workplace]


person walking lane

Talent acquisition and turnover

What are some factors that affect Employee Experience?

The nature of work

person cutting out dough

Recognition at work

Flexibility and work life balance

  • 53% of employees say a role that allows them to have greater work-life balance and better personal well-being is “very important” to them. [source: Qualtrics US Employee Pulse]
  • But only 23% of companies claim their work-life balance solutions are excellent [source: 2017 Deloitte Global Human Capital Trends]
  • And much work remains to be done: 10% of US workers report having suffered a negative consequence as a result of having a flexible work schedule [source: EY]
people holding up a dog's ears

Being listened to

Are you delivering on your promised employee experience?

That’s our 19 stats. But here’s a bonus quote.

The attraction, recruitment, hiring and onboarding stages – along with daily experiences that continue after onboarding – each affect how a candidate or employee feels about an organization and its promises.

Organizations may believe that the onboarding process represents just one small piece of an employee’s journey and therefore isn’t a significant influencer of employees’ perceptions of their organization. [In fact], employees make judgments and form opinions about their organization every single day – from the first day. Initial impressions matter.

– Gallup: State of the American Workplace

Research shows over and over that when it comes to employee experience, every single interaction matters. If you want to explore how you can build onboarding experiences that will start your new hires off on the right foot, we’re here to help.


Become an Enboarder insider!