Approved Subprocessors
Last Updated: April 16, 2025
Name of Subprocessor |
Data Processing Location (State, Country) |
Service(s) to be Performed |
AWS |
Sydney (AUS); Oregon (USA); Frankfurt (EU/UK); Canada |
Main cloud provider |
Amazon Pinpoint |
Sydney (AUS); Oregon (USA); Frankfurt (EU/UK); Canada |
SMS provider |
BurstSMS
|
Australia
|
SMS provider (APAC region) |
Customer.io |
USA
|
Email provider (mainly APAC/US region) |
Esendex |
UK
|
SMS provider (EU/UK region)
|
FullStory |
Frankfurt (EU/UK); USA
|
Analytics and insights to support users and product development |
Intercom |
USA
|
Customer messaging platform
|
Mailjet |
Germany or Belgium
|
Email provider (EU/UK region) |
MyInterview |
Frankfurt
|
Video on demand
|
Twilio |
USA
|
SMS provider (US region)
|
MergeDev | USA |
API Integration provider
|
Upollo | USA, Australia |
Customer Behavior Analysis
|
Onboarded | USA |
HR Compliance Support
|